Frequently Asked Questions

Everything you need to know about shopping with PearlClam.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn apparel and accessories. Items must be in their original packaging with tags attached to be eligible for a full refund.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Are your materials ethically sourced?

Yes, PearlClam is committed to sustainability. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics wherever possible.

Can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.